all sales final

event tickets and limited-run merch are non-refundable except where required by law. double-check before checkout.

tickets

tickets are delivered digitally after successful payment. for faster delivery, pair your account with telegram so your tix land instantly there too. if you don’t see it, check spam/promotions and then contact support.

payments

prices are in MYR. payment failures mean order isn’t confirmed. refunds (if approved) go back to original payment method.

support

for urgent issues, email support@dataran.online with order id + issue details.